New: NodePing Service Status Page

We are trialling more use of NodePing which is a service that automatically and independently monitors access to our services and reports them via a page hosted on their servers. You can access that page at the link below.

NodePing Detailed Service Status Page

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Posted in Service Status


[Ongoing] Webmail service upgrade

On Thursday June 3 at 12:00 CEST we will be performing an upgrade of the webmail service’s backend.

The upgrade involves moving the part of the webmail service that is responsible for accessing data to new and dedicated servers, and will improve the performance of the webmail without itself changing any of its features.

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Posted in Service Status


[Postponed] Upgrade of authentication system

On Tuesday, May 25 at 15:00 CEST we will be performing an upgrade of the Runbox authentication system.

This upgrade involves moving authentication to a separate and dedicated infrastructure, which will improve performance while enabling event logging and improving access control available in the Runbox user interface.

We don’t expect any noticeable disruption during this upgrade,

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[Resolved] DNS Issue

At around 19:10 CET there was a brief period during which there was a DNS issue that caused our services to be unreachable.  We apologise for this interruption to our services.

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Posted in Service Status