[Resolved] Message delivery delays

We have had reports of some incoming messages being delayed. We are investigating if this is a Runbox issue or elsewhere.

UPDATE 22:45 CEST: This issue is now resolved. The underlying cause is related to spam scanning, and we are working to improve the performance of our spam filtering systems to prevent this from happening again in the future.

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Posted in Service Status


[Resolved] Message delivery delays

We have had reports of some incoming messages being delayed. We are investigating if this is a Runbox issue or elsewhere.

The queues on the incoming mail servers have now been resolved. Sorry for any inconvenience.

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Posted in Service Status


[Resolved] IMAP and POP issues

There is currently a problem with one of our IMAP/POP servers and customers may be affected by this. The problem could show as either a failure to connect to the server, or your email program continually asking you to enter your username and password and claiming they are wrong.

We are looking in to this issue and will update this post further as we know more.

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Posted in Service Status


[Resolved] Email service access issues

We are experiencing an issue with one of our storage units and some users will be unable to access their email until this is resolved.

Our system administrators are on their way to the data center and we will update this page with more information as soon as it is available.

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Posted in Service Status