Monthly Archives: May 2016

[Resolved] Connection Problems

We are currently investigating some connection problems. It seems they may be related to a Distributed Denial of Service Attack. We will post further updates as they become available.

Update 28-May-2016 19:09 CEST: A DDoS attack is confirmed and action has been taken to mitigate the effects. We will continue to monitor the situation.

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Posted in Service Status


[Resolved] Incoming Delivery Delays

We currently have some delays with delivery of incoming mail. We are looking in to this and will update this post when there is more news.

Update 15-May-2016 21:16 CEST: This issue has been resolved and mail is now being delivered normally. Apologies for any inconvenience.

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Posted in Service Status


[Resolved] Payment Processing

We are are aware that some customers are having problems paying with credit/debit cards. This is a problem with the payment processing company we use, and only seems to affect MasterCard payments. If you have an alternative Visa card you can use, please try that.

Apologies for any inconvenience.

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Posted in Service Status