We are currently experiencing issues with connectivity to our servers. We will post more information here as we have it. Sorry for the inconvenience.

Update: 10:29 CEST – This issue has been resolved now.

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We are seeing problems with high load on some servers. This is preventing access for some customers at the moment. We are investigating and will update this status post when we know more. Apologies for any inconvenience.

Update 17-Aug-2018 22:36 CEST – This issue has been resolved now.

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In the early hours of 12-Aug-2018 (CEST) we had some connectivity issues that affected a number of our services such as IMAP, POP and the webmail. The issues were resolved by restarting a server that was unresponsive, and further investigations will be carried out in the coming days to see if there is an underlying cause that we need to deal with.

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We are currently seeing high load on some of our servers, and this is causing some services to be unavailable to some customers. We are investigating the cause and will update this post with more details when we have it. Apologies for the inconvenience.

Update 14:18 CEST: We’ve identified a specific issue and we are investigating.

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