Month: January 2019

We are aware that some customers are having problems searching for emails using the web interface. The error shown is “unable to load search index for your account”. A fix has been put in place and the search function should begin working soon once accounts have a new index. We will post an update later […]

We are aware that at the moment it isn’t possible to submit new support tickets at https://support.runbox.com. You can however still submit tickets by emailing them to support@runbox.com and following any instructions you get in a reply from us. We apologise for the inconvenience this might cause. Update 23:53 CET: This issue has been resolved […]