Monthly Archives: July 2019

[Resolved] Web connection issues

We are currently experiencing connection problems on our web services and are investigating the issue.

UPDATE 20:50 CEST: We have located the cause of this problem and are working to resolve it.

UPDATE 21:00 CEST: This problem is now resolved and connectivity is restored. We apologize for any inconvenience caused.

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Posted in Service Status


Change to Runbox authentication cookies

Today (04-Jul-2019) we will be changing the cookies used to keep you logged in to your account when you are using the web interface. This will have the effect of logging you out of your account at the time we make the change. All you will need to do is log in again.

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Posted in Service Status


Changes to TLS encryption security

Effective from today we have made changes to the TLS encryption security on the servers email programs use to connect to Runbox. This change affects IMAP, POP and SMTP (mail.runbox.com).

Common problems are likely to be out of date operating systems or software. For example:

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Posted in Service Status