Blog Archives

[Resolved] IMAP and SMTP access issues

We are currently experiencing issues with IMAP and SMTP access.

We are working to resolve the problem and apologize for any inconvenience caused.

UPDATE 15:45 CEST: Access is restored after restarting IMAP proxy services.

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Posted in Service Status


[Resolved] Service Disruption

We are currently experiencing connectivity issues with our services and are investigating the issue.

We apologize for the inconvenience caused.

UPDATE 07:10 CEST: We suspect a network issue and are continuing to investigate.

UPDATE 07:25 CEST: We have located the problem to the authentication service and are attempting to restart the service on the servers it’s unresponsive.

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Posted in Service Status


[Scheduled] Web Server Upgrade

On Thursday July 8 at approximately 15:00 CEST we will be performing an upgrade that requires all web servers to be restarted.

We do not expect the disruption to last more than a few minutes, and it will affect our webmail services only.

UPDATE 15:30 CEST: We are experiencing problems with the web server upgrade and are working to resolve the issue.

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Posted in Service Status


[Ongoing] Webmail service upgrade

On Thursday June 3 at 12:00 CEST we will be performing an upgrade of the webmail service’s backend.

The upgrade involves moving the part of the webmail service that is responsible for accessing data to new and dedicated servers, and will improve the performance of the webmail without itself changing any of its features.

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Posted in Service Status