Yearly Archives: 2017

[Resolved] Authentication Issues

A few hours ago we suffered some authentication issues that may have affected some customers. These have now been resolved and authentication is working normally. We apologise for the inconvenience.

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Posted in Service Status


[Resolved] Network Issues

Our Internet provider is currently experiencing some network issues that might be affecting your access to Runbox services. We will update this status post when we know more.

04-Jul-2017 19:16 – This issue has now been resolved.

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Posted in Service Status


[Resolved] IMAP and POP instability

We are currently experiencing instability on our main IMAP and POP services. Our sysadmins have been alerted and we expect the problem to be resolved shortly.

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Posted in Service Status


[Resolved] Access Issues

We are currently investigating some access issues affecting accounts. We will update this status when we know more. Apologies if you are affected.

Update 19-Mar-2017 23:49 CET: This issue is ongoing and our technicians are working to resolve it as quickly as possible.

Update 20-Mar-2017 10:39 CET: The issues are related to distribution of data,

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Posted in Service Status