Yearly Archives: 2017

[Resolved] IMAP and POP connectivity issues

We are currently experiencing connectivity issues with our IMAP and POP services. Our team is working on upgrades to improve performance and increase capacity, which we expect will resolve these problems shortly.

In the meantime you may use our Webmail at https://runbox.com to check your email.

We apologize for any inconvenience caused and appreciate your patience.

Read more ›

Posted in Service Status


[Ongoing] IMAP issues with Inbox

We have become aware of a problem that seems to be affecting a small number of customers. The symptoms are that new mail in the Inbox does not appear to synchronize with email programs via IMAP, while other folders continue to synchronize as normal. However, the messages that do not synchronize can be accessed without any problems using the webmail interface.

Read more ›

Posted in Service Status


[Resolved] Connectivity Issues

We are currently experiencing some connectivity issues due to network problems at our Internet provider. This may result in Runbox not being accessible from some locations depending on the route your traffic takes to us.

The problems are being addressed and we will update this status when there is more information.

Read more ›

Posted in Service Status


[Resolved] Intermittent Connectivity

We are currently investigating what look like connectivity issues to some of our services. We will update this status post when we know more.

This issue has now been resolved.

Read more ›

Posted in Service Status