We are currently experiencing connection issues over web and IMAP and are working to resolve them.
We apologize for the inconvenience caused.
UPDATE 05:14 CEST: We are rebooting a storage server and expect all operations to normalize shortly.
UPDATE 05:19 CEST: All services are fully restored and running normally.
UPDATE 07:50 CEST: We are again experiencing connection issues and are working to resolve the problem.
UPDATE 08:18 CEST: All services are fully restored and running normally.
UPDATE 2019-09-21 06:30 CEST: We are unfortunately again experiencing issues with a storage unit causing web and IMAP services to be unavailable. We are working to resolve these issues and apologize for the inconvenience caused.
UPDATE 06:40 CEST: All services are fully restored and running normally.
UPDATE 11:56 CEST: IMAP connection issues are affecting some customers again. Apologies for the inconvenience.
UPDATE 12:55 CEST: All services are fully restored and running normally. We are continuing to investigate the cause of this problem.
UPDATE 2019-09-24: We believe the issues were caused by a faulty SSD drive, which has since been replaced successfully.