Blog Archives

[Resolved] CalDAV, CardDAV and associated web services unavailable

Currently CalDAV and CardDAV services are unavailable. This also affects the web-based calendar and contacts features in Runbox 7 as they read data from those services. Sorry for any inconvenience caused.

Update: An automatic update to the Apache web server software caused a problem with the services’ connection to the databases that store data for them.

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Posted in Service Status


[Resolved] Main website pages unavailable

We’re aware that pages beyond the front page of our website at https://runbox.com are currently unavailable. We’re looking in to what is causing this and will update this status post when we know more.

Update: An automatic update to the Apache web server software caused a problem with the services’

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Posted in Service Status


[Resolved] Support Website Unavailable

Our customer support website at support.runbox.com is currently unavailable. We’re investigating why this is and will resolve the situation as soon as possible. Sorry for the inconvenience.

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Posted in Service Status


[Resolved] Service access issues

We are currently investigating access issues affecting IMAP, POP, SMTP, and web.

UPDATE 00:25 CEST: We are experiencing issues with a central database server and are continuing investigations.

UPDATE 00:30 CEST: A central database server was halted and we are analyzing logs to find out what caused it.

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Posted in Service Status