Monthly Archives: February 2020

[Closed] IMAP & POP Issues

We are currently experiencing periods with IMAP access issues and are investigating what is causing these. We apologize for any inconvenience caused.

Update 19-Feb-2020 23:00 CET: The slowness of IMAP services and email delivery seems related to a spam scanner related database that was not being pruned properly.

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Posted in Service Status


[Resolved] Authentication problems

We are currently experiencing some authentication issues that are affecting some customers. We are looking in to this now. Apologies for the inconvenience.

12:12 CET: This issue has been resolved now. Apologies for the inconvenience.

16-Feb-2020: We believe this incident is related to some occasional IMAP issues we are having.

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Posted in Service Status


Scheduled network maintenance 2020-02-09

Due to an unforeseen software related issue, our network provider needs to perform a reload of one of the routers at our data center in order to restore full routing capacity.

The maintenance window is 2020-02-09 from 03:00 to 05:00 CET (2020-02-08 from 9 PM to 11 PM EST).

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Posted in Service Status


[Resolved] IMAP slowness

We are currently experiencing IMAP slowness issues and are investigating what is causing this.

We apologize for any inconvenience caused.

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Posted in Service Status