Monthly Archives: July 2020

[Resolved] SMTP access issues

We are currently experiencing problems with the SSL certificate on our SMTP servers. Our system administrators are investigating the issue and we expect it to be resolved shortly.

We apologize for the inconvenience caused and will keep you updated.

UPDATE 00:45 CEST: The problem was caused by a failing automatic certificate renewal procedure and is now resolved.

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Posted in Service Status


[Monitoring] Access issues

We are experiencing access issues on our email services, and our system administrators are investigating the problem.

UPDATE 01:55 CEST: We are restarting a storage unit that is unresponsive.

UPDATE 02:00 CEST: All services are restored and operating normally.

UPDATE 21:45 CEST 10.07.2020: We are experiencing access issues again and are working to resolve the problem.

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Posted in Service Status