We are aware that customers are currently unable to log in to their accounts. We are looking at this now to find the cause. Apologies for the inconvenience.
Update 13-May-2019 23:37 CEST – It appears there is a problem with the authentication service affecting all customers. We are working to resolve this as quickly as possible. Apologies for the ongoing inconvenience.
Update 14-May-2019 00:09 CEST – We have now resolved the issue and customers should gradually start being able to access their accounts now.