Blog Archives

New: NodePing Service Status Page

We are trialling more use of NodePing which is a service that automatically and independently monitors access to our services and reports them via a page hosted on their servers. You can access that page at the link below.

NodePing Detailed Service Status Page

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Posted in Service Status


[Resolved] DNS Issue

At around 19:10 CET there was a brief period during which there was a DNS issue that caused our services to be unreachable.  We apologise for this interruption to our services.

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Posted in Service Status


[Completed] Cal/CardDAV Upgrade

We will be carrying out a database upgrade to improve the performance of our SabreDAV servers which run our CalDAV and CardDAV services. This will result in about 30 minutes of downtime starting at 15:30 CET today (27-Jan-2021). We apologise for any inconvenience caused.

15:55 CET – This work has now been completed.

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Posted in Service Status


[Monitoring] Message delivery delays

We have had reports of some incoming messages being delayed. We are investigating if this is a Runbox issue or elsewhere.

UPDATE 22:45 CEST: This issue is now resolved. The underlying cause is related to spam scanning, and we are working to improve the performance of our spam filtering systems to prevent this from happening again in the future.

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Posted in Service Status